Author Topic: Northern Explorers' Forum 2019  (Read 1968 times)

Offline CNCC

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Northern Explorers' Forum 2019
« on: January 21, 2019, 09:58:39 pm »


A day of lectures from diggers and explorers in the northern England regions.

We would like to make cavers aware of this excellent event being organised in our region for Sunday 7th April 2019 in Claphan Village Hall. A website has just been made available with some details and a list of lectures (which at the time of writing this news article is only a very preliminary list, we recommend you check back closer to the time for more details).

https://northernexplorersforum.org.uk

We recommend getting your tickets soon as the venue has a limited capacity.

The CNCC is proud to be underwriting the venue costs for this event.
Council of Northern Caving Clubs; Working together for northern caving since 1963

Offline Pitlamp

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Re: Northern Explorers' Forum 2019
« Reply #1 on: January 22, 2019, 11:30:14 am »
Just attempted to pay but after confirming I got an error message saying "Sorry, things don't appear to be working at the moment".

So I don't know if I've paid or not!

But I certainly want to join in - could someone involved please look at whether this Paypal thing is actually functioning and whether my payment got through?

Offline s_allshorn

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Re: Northern Explorers' Forum 2019
« Reply #2 on: January 22, 2019, 11:54:46 am »
Please assume for the moment it is not. I can't sort this from here I'll have ago this evening. I'll post here when it is sorted. Pitlamp I'll let you know state of your payment too.

Offline Pitlamp

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Re: Northern Explorers' Forum 2019
« Reply #3 on: January 22, 2019, 12:04:14 pm »
Great, thanks Sam.  :thumbsup:

Offline marysboy

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Re: Northern Explorers' Forum 2019
« Reply #4 on: January 22, 2019, 01:19:38 pm »
The website and paypal payment worked fine for me just now

Sam thanks for organising

Offline AMH

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Re: Northern Explorers' Forum 2019
« Reply #5 on: January 22, 2019, 04:46:16 pm »
Sam,
  I've also had trouble with PayPal confirming whether or not I've paid. Could you have a look when its convenient?

Adrian

Offline Swallowneck

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Re: Northern Explorers' Forum 2019
« Reply #6 on: January 22, 2019, 09:36:37 pm »
Struggled with my phone yesterday and gave up, used a PC just now and all went smoothly.

Offline gardouth

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Re: Northern Explorers' Forum 2019
« Reply #7 on: January 23, 2019, 11:07:40 am »
Talks list updated today :)

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Offline andys

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Re: Northern Explorers' Forum 2019
« Reply #8 on: January 23, 2019, 11:19:45 am »
.... hmm, Like others I've had no luck trying to pay (using debit card)?
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Offline Alex

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Re: Northern Explorers' Forum 2019
« Reply #9 on: January 23, 2019, 12:56:44 pm »
I will sign up when they have sorted the website issue. P.s. Fantastic choice of a Sunday, for me it means I can go caving on Saturday as no one ever wants to cave on a Sunday.
Anything I say is represents my own opinion and not that of a any club/organisation that I am a member of (unless its good of course)

Offline Robert Scott

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Re: Northern Explorers' Forum 2019
« Reply #10 on: January 23, 2019, 01:01:58 pm »
Hello Sam, like others I've had no success in buying tickets either using my Paypal account or credit card on both tablet & PC.

Offline gardouth

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Re: Northern Explorers' Forum 2019
« Reply #11 on: January 23, 2019, 01:53:07 pm »
The payment part is entirely handled by PayPal so should work. Please can someone describe the problem? At what point does it fail?
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Offline andys

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Re: Northern Explorers' Forum 2019
« Reply #12 on: January 23, 2019, 02:30:53 pm »
Hi Gary, Paying by debit card, it collects all the card details (card no, expiry, CVV etc) then your address and lets you click to proceed. It then either hangs or comes back with a message along the lines of "Your payment cannot be processed at this time, please try later."
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Offline andys

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Re: Northern Explorers' Forum 2019
« Reply #13 on: January 23, 2019, 02:36:22 pm »
Screenshot of above if it helps....
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Offline Pitlamp

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Re: Northern Explorers' Forum 2019
« Reply #14 on: January 23, 2019, 02:48:55 pm »
That's what happened to me yesterday. When I tried again this morning it went straight to a log in screen asking me to log into "my" (?) Paypal account.

Offline Whale

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Re: Northern Explorers' Forum 2019
« Reply #15 on: January 23, 2019, 02:56:01 pm »
Worked OK for me from my laptop just a few minutes ago via PayPal.

My PayPal account is set up for 'PayPal OneTouch' on this laptop - don't know if that makes any difference?

Just received an email receipt for the payment.

Cheers

Whale



Offline s_allshorn

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Re: Northern Explorers' Forum 2019
« Reply #16 on: January 23, 2019, 03:07:59 pm »
I have raised the issue andys described above with Paypal.

I'll let you when it is resolved. Apologies to anyone who has problems with this.

On the plus side it keeps it at the top of the board!

Offline Robert Scott

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Re: Northern Explorers' Forum 2019
« Reply #17 on: January 25, 2019, 02:11:20 pm »
Hello Sam, I used the "Manage" option in Paypal to update my credit card details and was then able to purchase.

Offline Pitlamp

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Re: Northern Explorers' Forum 2019
« Reply #18 on: January 25, 2019, 08:09:18 pm »
Just tried again - it lets me enter all the details and then when I confirm it just gives me the same "Sorry we're having trouble at the moment" type message. Then it goes to a Paypal login page (which is only viable if one has a Paypal account).

Offline kay

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Re: Northern Explorers' Forum 2019
« Reply #19 on: January 26, 2019, 09:03:49 am »
Just tried again - it lets me enter all the details and then when I confirm it just gives me the same "Sorry we're having trouble at the moment" type message. Then it goes to a Paypal login page (which is only viable if one has a Paypal account).

Normally when I pay with Paypal, beneath the big login panel there's a rather inconspicuous button saying "pay with credit card" or something similar, which allows you to pay with your credit card without having or creating a Paypal account. Then when you finish paying there's a screen asking you to create an account, and, again, an inconspicuous button saying "not now".

Offline Pitlamp

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Re: Northern Explorers' Forum 2019
« Reply #20 on: January 26, 2019, 09:23:52 am »
Thanks - I'll have another go (#4) this evening.

Offline Russ b

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Re: Northern Explorers' Forum 2019
« Reply #21 on: January 26, 2019, 05:51:53 pm »
worked first tine for me.

Offline Alex

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Re: Northern Explorers' Forum 2019
« Reply #22 on: January 28, 2019, 06:21:33 pm »
Not certain if it's worked for me or not it shows a cursor for a while and then just asks me to enter my details again.... No error message, but no confirmation message either. But I think it's only those with a paypal account that it works for.  Can someone check my name is down? I will Pm my full name.
Anything I say is represents my own opinion and not that of a any club/organisation that I am a member of (unless its good of course)

Offline andys

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Re: Northern Explorers' Forum 2019
« Reply #23 on: January 29, 2019, 08:47:06 am »
Just tried again and still no luck - same error message as per screenshot above from the previous attempt(s).
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Offline Pitlamp

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Re: Northern Explorers' Forum 2019
« Reply #24 on: January 31, 2019, 02:43:25 pm »
Sorry - just had attempt No.5, bearing in mind Kay's tips above.

Still getting the same error message saying it isn't working and please try again (not that those two statements are exactly compatible . . . . ).

Offline Alex

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Re: Northern Explorers' Forum 2019
« Reply #25 on: January 31, 2019, 02:52:47 pm »
Yeh I am told I have not paid it seems so not working for me it turns out too. They are a bit stuck as they awaiting paypal to fix it.
Anything I say is represents my own opinion and not that of a any club/organisation that I am a member of (unless its good of course)

Offline Tony Harrison

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Re: Northern Explorers' Forum 2019
« Reply #26 on: February 05, 2019, 01:40:25 pm »
Hi Sam, I too have failed to pay by PayPal after several tries over the last two days (4 & 5/2/19). After filling in debit card details, I get the response: "sorry things don't appear to be working...", just like the others have.  I'll try again in a few days time.  Tony H

Offline Pie Muncher

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Re: Northern Explorers' Forum 2019
« Reply #27 on: February 05, 2019, 02:34:02 pm »
Worked for me ok on 22nd Jan.
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Offline andys

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Re: Northern Explorers' Forum 2019
« Reply #28 on: February 05, 2019, 03:28:55 pm »
Worked for me ok on 22nd Jan.

Which did you use though, an existing Paypal account or attempt to pay by debit/credit card as a Paypal "guest"? From what has been said above, I think that there are some circumstances in which it works and others in which it doesn't.
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Offline Pie Muncher

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Re: Northern Explorers' Forum 2019
« Reply #29 on: February 05, 2019, 05:16:21 pm »
Sorry, should have said. I used an existing Paypal account. Guess it shows it work for some, some of the time. Still needs a fix or just keep trying.
Growler

Offline Alex

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Re: Northern Explorers' Forum 2019
« Reply #30 on: February 12, 2019, 10:34:21 pm »
Well that was a rigmarole! I got it to work using internet exploder only the link on Northern explorers web-page just takes you to the main pay pal site, not the paypal checkout page.

However I got around that by copying the link I had in Chrome on the pay bit into explorer and it worked finally!

So it looks like it's Chrome that is not working, when no paypal account.

I have detailed the steps I took here, it should help others:

1) Open up the northern explorers forum in your normal browser (Chrome or whatever you have been trying it with) and click the "buy tickets" button.
2) Don't bother entering any details, select everything in the address bar (the https:\\... text) at the top and press Ctrl + C.
3) Open internet explorer and paste that address into the address bar there by selecting the text and pressing Ctrl + V
4) Fill in the details now and press pay and hopefully the bloody thing will work.

Please pass this on to your mates who are having trouble.

« Last Edit: February 12, 2019, 10:43:53 pm by Alex »
Anything I say is represents my own opinion and not that of a any club/organisation that I am a member of (unless its good of course)

Offline andys

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Re: Northern Explorers' Forum 2019
« Reply #31 on: February 12, 2019, 11:15:42 pm »
.......  So it looks like it's Chrome that is not working, when no paypal account.


Doesn't work on Firefox either. I got round it by reactivating an old (ancient!) Paypal account, updating its password, checking it worked by buying something on EBay, switching to Northern Explorers Forum and going into Buy Tickets, resetting the Paypal password (to the one set above) yet again, and then paying. And BINGO! - I've now bought my seat.

So it can be done - just Quaking is easier.
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Offline s_allshorn

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Re: Northern Explorers' Forum 2019
« Reply #32 on: February 13, 2019, 09:33:49 am »
After some work with Paypal it should now work with a guest checkout. However, cookies need to be cleared first and depending on the device it still may not work. There are several people who I know are having problems and I'll arrange an alternative payment method.

Please PM me if it doesn't work for you. I'm away next week so you may not get a response immediately.

Andy I'm pleased that you are so determined to come.

Offline Alex

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Re: Northern Explorers' Forum 2019
« Reply #33 on: February 13, 2019, 09:35:26 am »
Quote
However, cookies need to be cleared first.

Ahh that will explain why it worked in Exploder as it would not share the cookies with Chrome.
Anything I say is represents my own opinion and not that of a any club/organisation that I am a member of (unless its good of course)