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My wife's computer is going very slow and she is making my life a misery

rhychydwr1

rhychydwr1

Active member
She has an Asus A6 series entertainment notebook, running XP.  It is as if the hard drive is running all the time at a furious rate, even when the machine is idle.  It takes for ever to get on the internet and to load programs.  Please help................................
 
ChrisJC

ChrisJC

Well-known member
Some ideas:
You are owned by a virus
Check task manager to see what is going on
Your Anti-Virus may be hogging the CPU
You may not have enough RAM

Chris.

P.S. Suggested fix - get Linux.
 
M

Mr Boost

Guest
I had the same prob .  I saved everything important  on disc ect . And then using the Re-Boot disc wiped it clean . Then loaded up all my info and was away again  . Just had to re-load all extra software ...  Like Brand New  (y)
 
rhychydwr1

rhychydwr1

Active member
ChrisJC said:
Some ideas:
You are owned by a virus
Check task manager to see what is going on
Your Anti-Virus may be hogging the CPU
You may not have enough RAM

Chris.

P.S. Suggested fix - get Linux.
Click to expand...
I think you might be right about the antivirus, which is Norton, as it seems to be doing scans all the time.  How do I stop it doing this.
 
graham

graham

New member
rhychydwr1 said:
ChrisJC said:
Some ideas:
You are owned by a virus
Check task manager to see what is going on
Your Anti-Virus may be hogging the CPU
You may not have enough RAM

Chris.

P.S. Suggested fix - get Linux.
Click to expand...
I think you might be right about the antivirus, which is Norton, as it seems to be doing scans all the time.  How do I stop it doing this.
Click to expand...

OK

Dowload AVG antivirus (free edition) and Microsoft's Windows Defender.

Disconnect from t'net.

Uninstall anything from Norton

Install the above, run scans.

connect to t'net.

Update & scan again.
 
rhychydwr1

rhychydwr1

Active member
graham said:
rhychydwr1 said:
ChrisJC said:
Some ideas:
You are owned by a virus
Check task manager to see what is going on
Your Anti-Virus may be hogging the CPU
You may not have enough RAM

Chris.

P.S. Suggested fix - get Linux.
Click to expand...
I think you might be right about the antivirus, which is Norton, as it seems to be doing scans all the time.  How do I stop it doing this.
Click to expand...

OK

Dowload AVG antivirus (free edition) and Microsoft's Windows Defender.

Disconnect from t'net.

Uninstall anything from Norton

Install the above, run scans.

connect to t'net.

Update & scan again.
Click to expand...
Many thanks.  I am doing a disc cleanup at the moment, but will certainly do this tomorrow.  Actually I am not making Tony's life a misery as he has to keep asking me to sort out his computer problems, I think he is galled because I am more of an expert than he is, but the above had me beat!!!
 
SamT

SamT

Moderator
rhychydwr1 said:
Actually I am not making Tony's life a misery as he has to keep asking me to sort out his computer problems, I think he is galled because I am more of an expert than he is, but the above had me beat!!!
Click to expand...

tee hee hee
 
P

Peter Burgess

New member
I had a similar problem until I found that my antivirus update etc settings were on automatic download and install. Thing have been much better since I amended the settings to download and ASK before installing. I can now delay the install until a time more convenient to me.
 
C

ChrisB

Active member
As recommended above but note that Norton doesn't always uninstall properly using "add/remove Programs" In case of problems just Google "norton uninstall" 

Another thing to check is that XP's "fast find" isn't enabled. It's supposed to build indexes of the hard disk when the computer isn't busy, so that it finds things faster, but it tends to try to work when it is busy. To turn it off, right click the disk icon, choose Properties, the General tab, then Advanced and clear the tick in the box.

Chris
 
A

andymorgan

Guest
Press ctrl-Alt-Del to bring up task manager. Click the 'processes' tab and you should be able to find out what is using your CPU and/or memory. It should identify if Norton is causing the slowdown. You can Google the 'Image Name' if you don't recognise the program in the description.
 
francis

francis

New member
andymorgan said:
Press ctrl-Alt-Del to bring up task manager. Click the 'processes' tab and you should be able to find out what is using your CPU and/or memory.
Click to expand...

Ctrl-Shift-Esc takes you straight there  :sneaky:

Francis
 
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