Flickering custom duo

[mr conners]

Got an oldish model custom duo which replaces the halogen in my petzl duo. Unfortunately it seems to have developed a flicker when in use. I originally thought it was old batteries that were causing it buti have changed those and its still doing it. I have rmoved it and cleaned all contacts and checked joints and all seems ok.
Any suggestions? Is the company ok on returning for repair/fettle/telling me its buggered.

 

[PaulW]

have you checked the custom duo out in another duo, is more likely cable issues or corrosion issues in battery box

 

[Les W]

What PaulW said^^^^^

"The company" is very receptive to dealing with the few problems they have had. You will get a sterling service.
Try contacting them and seeing what they recommend.
http://www.customduo.co.uk/Pages/contactus.aspx

However, do check its not the Duo before sending back the module. 

 

[Amy]

I have issues with this when the contacts in the battery case for the battery get "smushed". If you look they can get pushed down and then walking/bouncing breaks the connection. Try prying them all up so the batteries fit in snugly and see if that fixes it. It has both times it's done it to me! I think after a few good knocks the weight of the battery compresses those and so then the contact is skippy.

 

[mr conners]

Thanks you lot, your a good bunch.
I will mess about with it later.

 

[crickleymal]

If it is the battery contacts getting "smushed" (to use Amy's phrase) then this will happen again and again. Try cutting a small bit of pencil eraser and putting it behind the smushed terminals to restore the springiness.

 

[bograt]

I've used bits of the denser sort of polystyrene foam packaging to do the same thing.

 

[Amy]

That's a brilliant solution. My duo is packed for the flight but might have to do that later. 

 

[Peter Burgess]

I know you said you had tried new batteries, but as a general piece of advice don't forget to keep the batteries' terminals clean as well. Mine do slowly pick up a bit of crud after several recharges.