dave_the_cave
Member
The ideal outcome to this post is that I would like some advice about how to obtain a spare part for my petzl duo.
Failing that a shared understanding of the failings or not of the petzl duo.
I posted a message on the petzl web site describing my problem and received no reply or even acknowledgement.
I have two problems with my duo one I have ignored for a long while and the other a recent problem.
Both are design flaws in the lighting system. I have been well pleased with the duos performance over the years (except when running into light vandals with vast supplies of lumens) and my light has seen good service. So lets be clear the petzl duo is a caving good light.
First the recent problem with the yellow battery case. Four AA batteries are mounted in a black carriage with a yellow top. The carriage is clipped into
the yellow case by two metal clips which create a water tight seal with a d-ring. The yellow top to the carriage has cracked and broken completely.
This is a result of the pressure applied by the two metal clips. Previously I had been surprised by the force applied by these clips when putting the batteries in the case. When I mentioned the problem to Tim on a recent trip to Shatter pot he discovered that his nearly new duo also had
a crack (so new it may be within warranty).
If I could obtain a replacement yellow top for the battery case the problem would be easily fixed.
I tried glueing the top back together with bostik and whilst it does not break again it now bends and is no longer water tight.
Suggestions and advice on how to fix it or obtain a replacement would be appreciated.
The second problem with the duo which I have lived with almost as long as I have had the light is that it is nearly impossible to open
even when brand new and certainly not after a few caving trips have got dirt into it. We have tried hot water soaking etc..
brand new duos (almost everyone in our tiny club has duos). This became an issue when someone wanted to replace the halogen bulb with an led
and we failed to open it. It became a more important issue when my halogen bulb failed. However since I almost never used the
halogen light except accidentally this was not an issue either. However it is another example of a design flaw in the
petzl duo lighting system.
No response needed on this issue, but anyone buying a duo should be aware of this problem.
Dave
Failing that a shared understanding of the failings or not of the petzl duo.
I posted a message on the petzl web site describing my problem and received no reply or even acknowledgement.
I have two problems with my duo one I have ignored for a long while and the other a recent problem.
Both are design flaws in the lighting system. I have been well pleased with the duos performance over the years (except when running into light vandals with vast supplies of lumens) and my light has seen good service. So lets be clear the petzl duo is a caving good light.
First the recent problem with the yellow battery case. Four AA batteries are mounted in a black carriage with a yellow top. The carriage is clipped into
the yellow case by two metal clips which create a water tight seal with a d-ring. The yellow top to the carriage has cracked and broken completely.
This is a result of the pressure applied by the two metal clips. Previously I had been surprised by the force applied by these clips when putting the batteries in the case. When I mentioned the problem to Tim on a recent trip to Shatter pot he discovered that his nearly new duo also had
a crack (so new it may be within warranty).
If I could obtain a replacement yellow top for the battery case the problem would be easily fixed.
I tried glueing the top back together with bostik and whilst it does not break again it now bends and is no longer water tight.
Suggestions and advice on how to fix it or obtain a replacement would be appreciated.
The second problem with the duo which I have lived with almost as long as I have had the light is that it is nearly impossible to open
even when brand new and certainly not after a few caving trips have got dirt into it. We have tried hot water soaking etc..
brand new duos (almost everyone in our tiny club has duos). This became an issue when someone wanted to replace the halogen bulb with an led
and we failed to open it. It became a more important issue when my halogen bulb failed. However since I almost never used the
halogen light except accidentally this was not an issue either. However it is another example of a design flaw in the
petzl duo lighting system.
No response needed on this issue, but anyone buying a duo should be aware of this problem.
Dave
