Thanks for all the help offered so far.
but I still cannot reach the directory listing as it stops at the MLSD command and I think this is a "timed-out" issue? After MSLD command I would expect to see something like:
"Response: 150 Opening ASCII mode data connection for MLSD" but this doesn?t happen
To summarise:
Connection is established
FTP Server ready.
Password accepted
Log in succeeds
Connects
"/" is the current directory
Enters Passive Mode
Command: MLSD (Times - out at this point; after 600 secs)
My other website (same host, but a different customer account) works fine. I have checked all the settings at my end. Apart from passwords etc I am using the same settings for each account. I have even used the Site Manager feature in FileZilla to copy all the settings for the good site and use them for the other site, changing the ID and passwords etc, I still cannot reach the directory listing for the site ????
Here are the log files for the two accounts,
First, the Log file for the unsuccessful site
Status: Resolving address of *****
Status: Connecting to 87.106.114.121:21...
Status: Connection established, waiting for welcome message...
Response: 220 FTP Server ready.
Command: USER *****
Response: 331 Password required for ******
Command: PASS ********
Response: 230 User logged in
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: MFMT
Response: MFF modify;UNIX.group;UNIX.mode;
Response: MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
Response: REST STREAM
Response: SIZE
Response: 211 End
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (87,106,114,121,255,200).
Command: MLSD
(Time - out happens at this point)
log file for successful site
Status: Resolving address of *****
Status: Connecting to 82.165.210.35:21...
Status: Connection established, waiting for welcome message...
Response: 220 FTP Server ready.
Command: USER ******
Response: 331 Password required
Command: PASS ********
Response: 230 User logged in
Command: SYST
Response: 215 UNIX Type: L8
Command: FEAT
Response: 211-Features:
Response: MDTM
Response: MFMT
Response: MFF modify;UNIX.group;UNIX.mode;
Response: MLST modify*;perm*;size*;type*;unique*;UNIX.group*;UNIX.mode*;UNIX.owner*;
Response: REST STREAM
Response: SIZE
Response: 211 End
Status: Connected
Status: Retrieving directory listing...
Command: PWD
Response: 257 "/" is the current directory
Command: TYPE I
Response: 200 Type set to I
Command: PASV
Response: 227 Entering Passive Mode (82,165,210,35,229,101).
Command: MLSD
Response: 150 Opening ASCII mode data connection for MLSD
Response: 226 Transfer complete
Status: Directory listing successful
I should add: yes, I have tried swapping active and passive modes, still couldnt connect. Also using port 21
Have contacted 1and1 and several times and tried different solutions, they have said
"We have reproduce your issue here in our end but we can successfully connect to your webspace. We do believe that you were browsing to a directory that is not existing anymore. Try to establish an FTP again."
"FTP connection should be fine using any of your domain, infact I was able to connect using Filezilla."
"Upon checking here in our end, we can connect through ftp and I can access the directory listing.
Please try to make a new connection, and double check the ftp account information."
