• Descent 298 publication date

    Our June/July issue will be published on Saturday 8 June

    Now with four extra pages as standard. If you want to receive it as part of your subscription, make sure you sign up or renew by Monday 27 May.

    Click here for more

Thunderflies in my monitor

D

Dave H

Guest
Walrus said:
Not covered - Act of God (I used to work for PCSC (now known as 'The Tech Guys'  :yucky:) and I'd have told  the customer (politely, within the company guidelines) where to shove it. (BTW, I HATED them at the end - partly why I left)

Walrus : remember the first rule of tech support - ask if it's running Windows - there's only ever one cure for any problem with a computer running Windows and that's to turn it off and then back on again - it cures everything. :-\

And yes, the company I work for does have an IT support team with that mentality - us engineers just sort problems out by ourselves  :mad:
 
W

Walrus

Guest
Dave H said:
Walrus said:
Not covered - Act of God (I used to work for PCSC (now known as 'The Tech Guys'  :yucky:) and I'd have told  the customer (politely, within the company guidelines) where to shove it. (BTW, I HATED them at the end - partly why I left)

Walrus : remember the first rule of tech support - ask if it's running Windows - there's only ever one cure for any problem with a computer running Windows and that's to turn it off and then back on again - it cures everything. :-\

And yes, the company I work for does have an IT support team with that mentality - us engineers just sort problems out by ourselves  :mad:

Once management asked me to be certain an arsey customer had a fault with his machine, so I got him to let it overheat until it caught fire.  :blink: It proved it was faulty... and they agreed with me at my disciplinary hearing!  :halo:
 
D

Dave H

Guest
Walrus said:
Once management asked me to be certain an arsey customer had a fault with his machine, so I got him to let it overheat until it caught fire.  :blink: It proved it was faulty... and they agreed with me at my disciplinary hearing!  :halo:

:eek:  :LOL: :LOL: :LOL:
 
Top